Privacy Policy

Last Updated: June 2026

Your privacy matters to us. This Privacy Policy outlines how we collect, use, and protect your personal details when utilizing our secure ticketing platform.

1. Information We Collect

To provide a functional and seamless ticket issuance workflow, we collect the following mandatory information during checkout:

**Full Name:** For identity association on ticket ownership.
**Email Address:** For payment confirmation receipts and dynamic fallback notifications.
**Phone Number:** Essential for real-time delivery of your secure digital e-tickets.
**NIC or Passport Number:** Crucial verification data required strictly for gate access authentication at the venue.

             
            **Note on Automated Ticket Delivery:** By completing your booking, you explicitly authorize our system to process and deliver your electronic entrance passes to your specified mobile number via WhatsApp messaging networks.
        

2. How We Secure Your Data

We do not store your banking credentials on our local servers. All transactional processing is directly handled through accredited, secure, and PCI-DSS compliant internet payment gateways (IPG). Personal identifiable data (such as names and NIC values) is fully encrypted during transit and securely isolated inside automated datastores.

3. Third-Party Disclosures

We do not sell, rent, or trade your personal analytics. Data accessibility is strictly limited to:

Authorized gate management security teams at the venue to verify physical entry matching your presentation credentials.
Regulatory authorities if mandated explicitly by local judicial frameworks.

4. Data Retention Limits

To safeguard event integrity, validation records are archived securely until the definitive conclusion of the specified event lifecycle, after which unnecessary baseline tracking records are contextually purged.

5. Your Rights & Support Channels

You reserve the right to review or amend incorrect operational inputs before an event goes live. For immediate security compliance reviews or related operational data inquiries, please cross-reference your structural order index with our system admin support team.